Privacy Policy

AudioDrive AI Inc. ("AudioDrive AI," "we," "us," or "our") respects your privacy and is committed to protecting personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA) where applicable. This Privacy Policy explains what information we collect, why we collect it, how we use and disclose it, how long we retain it, and what rights you have regarding your personal information when you visit audiodriveai.life or engage our studio services.

1. Who we are

AudioDrive AI Inc. is a Canadian corporation operating an audio production studio in Vancouver, British Columbia. Our registered business address is 1701 Powell Street, Suite 108, Vancouver, BC V5L 1H6, Canada. Our Business Number is BN 927 415 360 RC0001. For privacy-related enquiries, contact us at [email protected] or by phone at +1 (604) 728-3915.

2. Scope of this policy

This policy applies to personal information collected through our website at audiodriveai.life, our contact forms, email correspondence, phone communications, and studio production engagements. It does not apply to third-party websites, platforms, or services that may be linked from our site or used to deliver finished audio assets. We encourage you to review the privacy policies of any third-party services you use in connection with our deliverables.

3. Information we collect

3.1 Information you provide directly

When you submit our contact form, request a quote, engage our production services, or communicate with us by email or phone, we may collect:

• Full name and job title
• Email address and phone number
• Company or organisation name
• Project details, briefs, and production requirements
• Billing and invoicing information where applicable
• Correspondence content, including attachments you choose to share
• Consent records for communications and data processing

3.2 Information collected automatically

When you visit our website, certain technical information may be collected automatically through cookies, server logs, and similar technologies. This may include your IP address, browser type and version, operating system, referring URL, pages viewed, time and date of access, and general geographic location derived from IP data. We describe these technologies in greater detail in our Cookie Policy.

3.3 Information from third parties

We may receive limited information from referral partners, event registrations, or publicly available business directories when you have indicated interest in our services through those channels. We use such information only for the purpose for which it was shared with us.

4. How we use your information

We use personal information for legitimate business purposes, including:

• Responding to enquiries and providing quotes for studio services
• Delivering audio production, mixing, mastering, and related services under contract
• Managing client accounts, project files, revision workflows, and delivery operations
• Processing payments and maintaining financial records as required by law
• Communicating project updates, scheduling sessions, and sharing deliverables
• Improving our website, services, and client experience through aggregated analytics
• Complying with legal obligations, resolving disputes, and enforcing our agreements
• Sending service-related notices where you have an active engagement with us

We do not use your personal information for automated decision-making that produces legal or similarly significant effects. We do not sell personal information to data brokers or unrelated third parties.

5. Legal basis and consent

We collect and process personal information based on your consent, contractual necessity, compliance with legal obligations, and our legitimate interests in operating a professional audio studio. When you submit our contact form, you explicitly consent to our processing of your enquiry data via the consent_pipeda checkbox as described in this policy. The checkbox is not pre-selected; submission requires active confirmation.

You may withdraw consent for non-essential communications at any time by contacting us, though withdrawal may limit our ability to continue servicing an active project.

6. Disclosure of information

We may share personal information with:

• Studio team members and contractors who require access to fulfil your project
• Payment processors and accounting service providers for invoicing purposes
• Cloud storage and file-transfer providers used to deliver audio assets securely
• Legal, accounting, or compliance advisors when professional advice is required
• Law enforcement or regulatory authorities when required by applicable law

All service providers with access to personal information are bound by confidentiality obligations and may only use data for the specific purpose we authorise. We do not authorise third parties to use your data for their own marketing purposes.

7. International transfers

AudioDrive AI is based in Canada. Some technology providers we use may process data in the United States or other jurisdictions. Where personal information is transferred outside Canada, we take reasonable steps to ensure comparable protection through contractual safeguards, provider security certifications, or other mechanisms recognised under Canadian privacy law.

8. Data retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. Enquiry data from contact forms is typically retained for twenty-four months unless an engagement proceeds, in which case project-related data is retained for the duration of the contract plus seven years for financial and legal compliance. Audio project files and correspondence may be archived for reference on active retainers. You may request deletion of non-essential data subject to our legal retention obligations.

9. Security measures

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold. These include access controls for studio systems, encrypted file transfer for deliverables, secure storage of client assets, and staff training on confidentiality practices. No method of transmission over the internet is completely secure; we cannot guarantee absolute security but we respond promptly to suspected breaches in accordance with applicable notification requirements.

10. Your rights

Under Canadian privacy law, you have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for non-essential processing where consent is the legal basis
• Request deletion of information no longer required for legitimate purposes
• File a complaint with the Office of the Privacy Commissioner of Canada or the BC Office of the Information and Privacy Commissioner

To exercise these rights, email [email protected] with the subject line "Privacy Request." We will respond within thirty days unless an extension is permitted by law. We may need to verify your identity before processing certain requests.

11. Children's privacy

Our website and services are directed at businesses and adult professionals. We do not knowingly collect personal information from individuals under the age of sixteen. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.

12. Third-party links

Our website may contain links to external sites such as streaming platforms, file-sharing services, or industry resources. We are not responsible for the privacy practices of those sites and encourage you to read their policies before providing personal information.

13. Marketing communications

AudioDrive AI does not send unsolicited bulk marketing email. If you submit an enquiry, we may follow up with information directly relevant to your project. Clients with active retainers may receive occasional studio updates about workflow improvements or scheduling changes. You may opt out of non-essential communications at any time by replying to any message with "unsubscribe" or by contacting us at [email protected]. Opting out of marketing messages does not affect transactional correspondence related to active projects, invoices, or deliverables.

14. Breach notification

In the event of a data breach that creates a real risk of significant harm to individuals, we will notify affected parties and the Office of the Privacy Commissioner of Canada as required under PIPEDA. Notifications will describe the nature of the incident, the categories of information involved, steps we are taking to mitigate harm, and contact information for further enquiries. We maintain an internal incident response procedure reviewed annually by studio leadership.

15. Data portability

Where technically feasible, we will provide copies of personal information you have supplied to us in a structured, commonly used format upon request. This may include contact details, project correspondence, and consent records. Audio production files and studio session data are subject to separate licensing terms in your project agreement and may not be portable outside the scope of that contract.

16. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The effective date at the top of this page indicates when the policy was last revised. Material changes will be noted on our website. Continued use of our site or services after an update constitutes acceptance of the revised policy where permitted by law.

17. Contact

For questions about this Privacy Policy or our data practices, contact:

AudioDrive AI Inc.
1701 Powell Street, Suite 108
Vancouver, BC V5L 1H6, Canada
Email: [email protected]
Phone: +1 (604) 728-3915